Your credit report is available free at AnnualCreditReport.com from all three bureaus (Equifax, Experian, TransUnion). Most Americans have never read one carefully. Here's how to decode what you're looking at.
The five sections of a credit report
- Personal information: Name, addresses, employment history. Doesn't affect your score, but errors here can indicate identity theft. Review all addresses — do you recognize them all?
- Account information: Every credit account — credit cards, loans, mortgages. Shows balance, payment history, credit limit, and account status. This section most affects your score.
- Public records: Bankruptcies (if any). Judgments and tax liens were removed from credit reports in 2018. Only bankruptcy remains.
- Hard inquiries: Every time a lender pulled your credit (with your permission) in the last 2 years. Multiple inquiries within 14–45 days for the same loan type (mortgage shopping) count as one.
- Soft inquiries: Credit checks you authorized for non-lending purposes (checking your own credit, employment screening). Don't affect score.
The payment history codes to know
| Code | Meaning |
|---|---|
| OK or 1 | Paid on time |
| 30, 60, 90 | Days late when payment was made |
| CO or Chargeoff | Lender wrote off debt (major negative) |
| COLL | Sent to collections |
| Settled | Settled for less than owed (negative) |
| Closed / Paid | Account closed, paid in full (positive) |
Disputing errors: your legal right
The Fair Credit Reporting Act requires bureaus to investigate disputes within 30 days. Dispute online at each bureau's website. Include documentation supporting the error. If the dispute is upheld: the item is removed or corrected. If the furnisher verifies the item: it stays, but you can add a 100-word statement to your report. Successful dispute of one 30-day late payment: can add 15–40 points to your score.
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About the author

Enrique 'Kike' Faúndez is an Information Systems and Management Control Engineer from Universidad de Chile, with master’s degrees in Finance from Universidad de Chile and Industrial Engineering from Pontificia Universidad Católica de Chile. He has 15+ years of experience in regulated financial services across finance, operations, and digital product development. He founded CashControlly in Santiago, Chile, with the conviction that personal financial control should not be a privilege, but an accessible and well-designed tool.
- Master's in Finance, Universidad de Chile
- Master's in Industrial Engineering, Pontificia Universidad Católica de Chile
- Information Systems and Management Control Engineer, Universidad de Chile
- AI and ITIL certifications
- 15+ years in regulated financial services
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